STEP 01
Open Outlook
Open Microsoft Outlook on your computer. If Outlook is not installed, install Microsoft Outlook before continuing.
Business Email Setup Guide
Connect Your Email to Outlook
Use this step-by-step guide to connect your business email account to Microsoft Outlook on your computer or mobile device.
The exact server details can differ depending on your domain, hosting and email provider, so use the account information supplied for your business email when Outlook asks for manual settings.
Choose desktop or mobile below and follow the steps for the device you are setting up.
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Outlook setup guide
Choose the Device You Are Setting Up.
The process is similar on desktop and mobile, but the screens and menus are different. Select your device below to view the relevant steps.
Desktop setup
Follow These Steps.
STEP 02
Add Your Email Account
Open the account settings in Outlook, choose to add a new account and enter your business email address.
STEP 03
Enter the Mail Server Details
If Outlook asks for manual settings, use the incoming and outgoing mail server details supplied for your domain and email account.
STEP 04
Finish and Test the Connection
Complete the setup, allow Outlook to verify the connection and send a test email to confirm that sending and receiving both work correctly.
Before manual setup
Use the Server Details for Your Actual Email Account.
Mail server names, ports, encryption settings and login details are not always the same for every business email account.
Use the incoming mail server supplied for your email account.
Use the outgoing mail server supplied for your email account.
Confirm the correct IMAP or POP and SMTP ports before entering them.
Make sure your full email address and password are entered correctly.
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Still Having Trouble With Your Business Email?
If Outlook will not connect, your server settings are unclear or your business email is not sending and receiving properly, Square Status can help you work through the setup and technical configuration.
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